Enterprise Solutions

Enterprise Solutions

ERP (Oracle, SAP)

We are EBM Patners to SAP India Private Ltd. Enterprise Resource Planning (ERP) software integration is the process of integrating separate, stove-pipe ERP systems with each other or with other enterprise information resources, to meet various B2B demands. Originally, ERP systems, such as SAP, Peoplesoft, Oracle and Lawson, were built with the purpose of tightly integrating processes within an enterprise.lign="right"> CRM (Oracle, custom built) The CRM On Demand Integration Pack uses Fusion middleware and a prebuilt connector to link up CRM on Demand with the Oracle E-Business Suite at the presentation, application and data layers in order to extend front office business processes to the back office and deliver a more comprehensive view of the customer relationship. PEGA Business Process Management Our BPM methodology provides businesses with an unprecedented degree of agility by giving business users control over the business process management suite and reducing reliance on IT staff. Content Management (Documentum, Lotus Domino) A content management system (CMS) is a system providing a collection of procedures used to manage work flow in a collaborative environment.

ERP (Oracle, SAP)

Enterprise Resource Planning (ERP) software integration is the process of integrating separate, stove-pipe ERP systems with each other or with other enterprise information resources, to meet various B2B demands. Originally, ERP systems, such as SAP, Peoplesoft, Oracle and Lawson, were built with the purpose of tightly integrating processes within an enterprise. This includes planning, manufacturing, and sales, while more recent ERP software products encompass marketing, inventory control, order tracking, customer service, finance and human resources as well. In every ERP implementation, there comes a time where these wide-reaching, all encompassing systems need to communicate with other 3rd party solutions and legacy applications. ERP integration solutions work with all current ERP solutions to allow data collection, warehouse management, and other systems to integrate more easily and reliably with your ERP.

CRM (Oracle, custom built)

The CRM On Demand Integration Pack uses Fusion middleware and a prebuilt connector to link up CRM on Demand with the Oracle E-Business Suite at the presentation, application and data layers in order to extend front office business processes to the back office and deliver a more comprehensive view of the customer relationship. New customer and contact records created in On Demand are automatically sync'd with E-Business Suite making this a good solution for E-Business Suite customers seeking a tier 2 CRM solution for regional, line of business or satellite office locations. An additional integration pack is available for JD Edwards EnterpriseOne. CRM on Demand permits software customization at the presentation, application and data layers. The primary business process customization tools include workflow and advanced field management. Both tools facilitate customization within the constructs of the application, do not impact source code and are designed to not break during upgrades. Customers also have the option to configure extensions or uploaded custom content as web applets or web tabs. Basic customizations and files such as JavaScript, SWF, HTML and CSS can be uploaded to Oracle hosting. Presentation layer personalization is performed via software configuration. Beyond selection of themes and skins, tabs can be re-named, re-sequenced and hidden. Search can be configured to display more relevant search results. Screens and forms can be modified to include dynamic layouts, and display different types of records in different page structures. Dynamic layouts are effective in reducing clutter and delivering only the information users need for each record type. The application layer may be modified or extended with the workflow tool, scripting or advanced field management. Data layer modification supports custom fields, custom objects and custom data relationships, enabling organizations to link custom objects to prebuilt objects or to other custom objects. Back with release 16 Oracle expanded the application from a limit of three custom objects per system to an unlimited number. CRM On Demand vertical market editions are available for the automotive, financial services, high technology, insurance, life sciences, and wealth management industries. Each industry version features out-of-the-box business processes, data models, object models, and business logic designed to support unique requirements for these industries. Industry specific structural capabilities include: At the presentation layer, the user interface offers industry-specific views and application flows as well as industry specific data objects and tabs. At the data level, the system extends relationships among multiple data objects—such as an enhanced data model supporting B2C and B2B sales. At the process level, the system delivers prebuilt industry specific business process workflows and analytics for more relevant reporting.

PEGA Business Process Management

Our BPM methodology provides businesses with an unprecedented degree of agility by giving business users control over the business process management suite and reducing reliance on IT staff. With user-friendly design tools, intuitive business rules functionality, and automated programming, the Pega BPM suite is the ideal BPM platform for enterprise initiatives like business transformation, continuous process improvement, and business performance management. Our Build for Change technology also powers agile solutions to specific operational challenges, such as workflow management software, customer relationship management software, business process management software, and business process outsourcing software; as well as CRM solutions including customer service software, call center software and customer relationship management systems.

Content Management (Documentum, Lotus Domino)

A content management system (CMS) is a system providing a collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based. The procedures are designed to do the following: Allow for a large number of people to contribute to and share stored data Control access to data, based on user roles (defining which information users or user groups can view, edit, publish, etc.) Aid in easy storage and retrieval of data Control of data validity and compliance Reduce repetitive duplicate input Improve the ease of report writing Improve communication between users In a CMS, data can be defined as nearly anything: documents, movies, text, pictures, phone numbers, scientific data, and so forth. CMSs are frequently used for storing, controlling, revising, semantically enriching, and publishing documentation. Serving as a central repository, the CMS increases the version level of new updates to an already existing file. Version control is one of the primary advantages of a CMS.